Welcome to Motorace Store!

By reading our Privace notice You agree that you do not object to us using your personal information for any of the purposes outlined in this privacy policy and you confirm that you do not and will not consider any of these purposes as a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003 and General Data Protection Regulation 2018.



Your privacy is important, and we are committed to doing everything we can to protect any personal data that you give to us.



We’ve provided this Privacy Policy to inform you of our practices and how we collect and use your personal information, as well as your rights over any personal information we hold concerning you.



Please continue reading this Privacy Notice to understand how we use and protect your personal data. Please also read our separate Cookie Statement, which explains how we use cookies and other similar technologies when you use our websites. If you have any questions about what we do with your personal data after reading this notice, feel free to contact us



This Privacy Notice covers all platforms through which we offer services, this includes the use of our website, products or services online, by phone or through and where you use our or interact with us on social media such as Facebook (in which case you should also refer to those social media sites' privacy notices),



Who we are:

In this policy, the terms ‘we’ , ‘us’ or ‘the company’ refer to J.L Motorace Ltd and to ours website www.motorace.com.cy.The data controller of the personal data referred to in this Privacy Notice is J.L Motroace LTD, a limited liability company registered at 1, Kallipoleos,1055, Nicosia, Cyprus with registered company number HE181628.



We have adopted a set of information management guidelines that serve as the basis for our customer and advertiser relationships. Guidelines are subject to change and any such changes to our privacy policy will be posted on this page without notification.



The privacy Policy documents the Company’s on-going commitment to those individuals whose personal information the Company may have, such as directors, officers, employees, consultants and shareholders.



Questions regarding this statement should be directed to The Company site coordinator at [email protected] or telephone +357-22752234





A summary of the measures taken by The Company to protect our users' privacy is as follows:

We do not provide or sell your details to third parties unless you have specifically requested that we do so, in order that these advertisers and/or third parties can offer you information, goods and services that may be of interest to you. In the case of email these offers will only come to you from The Company.

The Company may contact you by post or telephone with details of their products, services and promotions. In the case of email and SMS this correspondence will only be sent to those users who have opted in to receive communications via these methods.

All our email and SMS correspondence includes an unsubscribe option.

You decide whether to post publicly a personal email address when participating in online discussions. If you would like to opt out of this arrangement at any time please select to unsubscribe when posting discussions.

We reserve the right to disclose information about member usage and demographics to advertisers and partners, but in anonymous aggregate form only. The Company will not reveal your personal identity in connection with the disclosure of such information.

What personally identifiable information do we collect about you?

We collect information on our users in the following way:



Information that you provide to us such as your name, address, date of birth, telephone number, email address, feedback you give to us by phone, email or post, and your communications with us via social media or our website live chat. We may also ask for other non-mandatory demographic information from subscribers, including number of children and occupation. This information is stored by us and our data processors (see below).

We may require users to provide us with a name, email address, postal address, postcode, gender and date of birth in order to register for access to certain services (eg. Product warranty).

We do not store your credit card details, with the exception of the last 4 digits and expiration dates which the payment gateways provide us

Information about the services that we provide to you (including, for example, the products we have supplied to you, when and where they were supplied, how much they were purchased for, as well as the manner in which you use our products and services, and so on)

Your account login details, including your user name and chosen password

Information about any device you have used to access our services (such as your device's make and model, browser or IP address) and how you use our services, including our website

Your contact details and details of the emails and other electronic communications you receive from us, including whether that communication has been opened and whether you have clicked on any links within that communication. We do this to inform our choices when creating communications that are relevant to you

What do we do with the information collected?

The information we collect may be used to:



Make our services available to you

Process your orders

Process payments and refunds

Personalise your shopping experience

Provide you Reward Points

Help us to ensure that our customers are genuine and to prevent fraud

Conduct market research, either ourselves or via reputable agencies

For statistical analysis

Help us understand more about you as a customer, the products and services you consume and how you consume them, so we can improve our service to you

Find ways to improve our services, apps and websites

Contact you about products and services, as well as provide you with offers, promotions and reminders

Tailor the online advertisements you see

Help answer your questions and solve any issues you may have.

We may perform statistical analyses of user behavior in order to measure relative consumer interest in the various areas of our site (for product development purposes) and to inform advertisers as to how many consumers have seen or 'clicked' their advertising banners. In performing these statistical analyses, we will disclose information to third parties only in aggregate form. Personal information on individual subscribers will not be provided to any third party if you object.

We will also use your information to target banner and box advertising on the site so you will see advertising that may be more relevant to you. You will never be targeted as an individual, but as a larger demographic group of similar users.

This use of your personal information is contractual to the use of The Company. If you do not wish your information to be used in this way, then you will be unable to use those areas of The Company that may require registration.



With whom do we share the information we collect?

We will not sell, trade or rent your personal information to others unless you have given us your permission, or as required by legislation We work with GDPR-compliant data processors with whom we share and receive your information.



For example,



Payment Gateway( JCC and PayPal)

Delivery Services (ACS and other)

Advertising Networks

Analytics Providers

Email Providers

Review Agencies

Search Information Providers

Fraud Prevention Service Providers

We may employ external companies to act on our behalf as data processors for internal business purposes. Data processors will abide by the Privacy Policy detailed here and will not disclose personal details to any other organizations or use data other than for purposes required by us. This use of your personal details is contractual to the use of The Company

How can customers access and update their nonpublic personal information that we collect?

You can amend and review your preferences or unsubscribe at any time



You may log on to our Web site using your user name and password. From the home page, click on the “Account” tab on the top left-hand side of the window and select “My Contact Details”.

For information collecting via SMS or Newsletter you can press the unsubscribe button that it is clearly shown at the end of the content.

Or by calling our Customer Services on +357 22752234 or e-mail to [email protected]

Under data protection legislation, you have the right to access information held about you (also known as Subject Access Request). If you opt to exercise this right and we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge (within 28 working days) with proof of identity.



If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it. You can also correct or update your personal information by logging into your account from our websites.



Confidentiality and security are not assured when information is transmitted through e-mail or other wireless communication, and therefore if you choose to communicate with the Company in this manner, it is at your own risk. The Company will not be responsible for any loss or damage suffered as a result of a breach of security or confidentiality when you transmit information to the Company by e-mail or other wireless communication or when the Company transmits such information by such means.



Removing Your Details

If at any time you wish to have your information removed from our active database, please contact us. We will remove all your personal details but certain information regarding your past orders may be archived for analytical purposes.



Security

J.L Motorace is committed to protecting the information with which you provide us.



We use a trusted payment processing service to process your payment and we do not store your credit/debit card information, with the exception of the expiry dates and last 4 digits of your card number. Your full credit/debit card details will need to be entered on the PCI-compliant payment gateway websites.

We save your last 4 digits and expiry date of credit or debit card details (received by us from the payment gateways) once your order on our website has been processed, to assist with processing any future orders you make

We use secure socket layer software (SSL) to encrypt personal information that you provide via your registered account on our website. This technology prevents you from inadvertently revealing personal information using an unsecure connection. Our website is certified with an SSL certificate, which verifies that our website is secure.

We keep your information confidential and store user personal data on a secure server, which is password protected and firewall protected.

Unfortunately, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your data once transmitted to our website. We will strive to prevent unauthorized access to your data using strict procedures and security features. In the unenviable event of breach of security, you will be contacted within of 72 hours.



Contact Us

For questions or comment about our privacy policy



Email: [email protected]om.cy

Phone: +357 22752234

Post: J.L Motorace, 1 Kallipoleos, 1055, Nicosia, Cyprus

Policy Change

This privacy policy was most recently updated in March 2018. To view changes to the Privacy Policy, please click here.

For material changes to our Policy, J.L Motorace will provide notification to affected customers.



Cookies Policy

Last updated: 15/05/18



This Cookie Statement explains what cookies are and how and why we use them on our website. For information about how we use personal information collected about you, please see our Privacy Notice which can be found here.



What is a cookie?

A cookie is a small, numeric file of letters and numbers that is stored computer, tablet or mobile device by us. This information is then sent back to our systems and recorded as you move around our website. Any information you provide to us is held securely on our web servers and not on your machine.



Why does The Company may use cookies?



The following are the types of cookies that our website uses:



Technical cookies. These are required for the operation of our website. They include, for example, cookies that enable you carry out searches, log into secure areas of our website and make payments.

Analytical/performance cookies. These allow us to gain an insight into how visitors use our website, so we can improve it. We are able to count the number of visitors and review which pages they visit. We also use these cookies to monitor which marketing activities are generating traffic to our website. We may also use cookies to track registered or unregistered users as they travel through the site - for instance, we might use cookies to count the total number of unique users who are accessing the site over a particular period of time, or to ensure that you don't see a particular advert more than once. This information is only shared with third parties in aggregate form. The use of cookies in this way helps to make our systems more efficient.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or the destination that you last searched for or registration details) to help you to log in quicker without remember password.

Targeting / Third Party cookies These cookies may be used by us, social networking sites, other third-party suppliers and/or advertisers to record your visits to our website and enable interaction with you once you have left our website. The information obtained is used to personalise any adverts that you see for our products, whether they appear on our website or on third party websites.

We will collect the IP address of the device you are using to access our website (e.g. your phone, mobile, laptop or home computer IP address) when you visit our website. From this we may be able to identify the approximate location of the device you are using to visit our website and the domain that it is using to access the Internet.



We may use cookies other than those described above but will update this Cookies Statement as soon as possible once new cookies are introduced to ensure that this Cookies Statement is up-to-date.



This privacy policy sets out how J.L Motorace uses and protects any information that you give when you use this website. J.L Motorace LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. J.L Motorace may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.



What we collect

We may collect the following information:



name

contact information including email address

demographic information such as postcode, preferences and interests

other information relevant to customer surveys and/or offers

IP Addresses

What we do with the information we gather



We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:



Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Main types of cookies –how and why we use them.



Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Bag” and “Save for Later”.

Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

Customer preference cookies – when you are browsing or shopping on Motorace website, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.

Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



Controlling your personal information



You may choose to restrict the collection or use of your personal information in the following ways:



whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.



You may request details of personal information which we hold about you under the Privacy and Electronic Communications (EC Directive) Regulations 2003 and General Data Protection Regulation 2018. If you would like a copy of the information held on you, please write to [email protected]



If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



If you wish to withdraw your agreement at any time, you will need to delete our cookies using your internet browser settings. You should do this through the browser settings for each browser you use. Please be aware that blocking cookies may have a negative impact on the usability of our website. However, you can allow cookies from specific websites by making them “trusted websites” in your internet browser. The following links may assist you in managing your cookies settings, or you can use the ‘Help’ option in your internet browser for more details:



Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies

Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Safari: https://support.apple.com/kb/ph19214?locale=en_GB

If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer.



List of cookies we collect

The table below lists the cookies we collect and what information they store.



Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.



COOKIE name



COOKIE Description



CART



The association with your shopping cart.



CATEGORY_INFO



Stores the category info on the page, that allows to display pages more quickly.



COMPARE



The items that you have in the Compare Products list.



CURRENCY



Your preferred currency



CUSTOMER



An encrypted version of your customer id with the store.



CUSTOMER_AUTH



An indicator if you are currently logged into the store.



CUSTOMER_INFO



An encrypted version of the customer group you belong to.



CUSTOMER_SEGMENT_IDS



Stores the Customer Segment ID



EXTERNAL_NO_CACHE



A flag, which indicates whether caching is disabled or not.



FRONTEND



You sesssion ID on the server.



GUEST-VIEW



Allows guests to edit their orders.



LAST_CATEGORY



The last category you visited.



LAST_PRODUCT



The most recent product you have viewed.



NEWMESSAGE



Indicates whether a new message has been received.



NO_CACHE



Indicates whether it is allowed to use cache.



PERSISTENT_SHOPPING_CART



A link to information about your cart and viewing history if you have asked the site.



POLL



The ID of any polls you have recently voted in.



POLLN



Information on what polls you have voted on.



RECENTLYCOMPARED



The items that you have recently compared.



STF



Information on products you have emailed to friends.



STORE



The store view or language you have selected.



USER_ALLOWED_SAVE_COOKIE



Indicates whether a customer allowed to use cookies.



VIEWED_PRODUCT_IDS



The products that you have recently viewed.



WISHLIST



An encrypted list of products added to your Wishlist.



WISHLIST_CNT



The number of items in your Wishlist.



Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.



COOKIE name



COOKIE Description



doubleclick.net



Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.



Youtube.com



Registers a unique ID to keep statistics of what videos from YouTube the user has seen.



Facebok



Pixel Tracker for advertising



Tawk.to



Used by live chat to report user’s action when navigate on our website. It stores user IP address, geographical locatio, device and personal details provided by the client.



google-analytics.com



Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.



Fr-Facebook



Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers





How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.



The date at the top of this Cookie Policy indicates when it was last updated.



Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected]


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